Privacy Policy

1. Introduction

Welcome to Flerimo Agro (“we,” “our,” “us”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website https://agro.flerimo.com.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

A. Personal Information You Provide

We may collect personal information voluntarily submitted by you, including:

– Name

– Email address

– Phone number

– Postal address

– Business or farm details

– Payment and billing information

– Account login information

– Communication preferences

B. Automatically Collected Information

When you visit our website, we automatically collect:

– IP address

– Device and browser information

– Pages viewed and time spent

– Referring URLs

– Cookies and tracking technologies

C. Cookies and Tracking

We use cookies to enhance user experience, analyze traffic, and improve services. You may control cookies through your browser settings. Disabling cookies may impact certain features.

3. How We Use Your Information

We use your information for:

– Processing orders and payments

– Delivering products and services

– Customer support and communication

– Sending updates, offers, and promotional content

– Improving website functionality and user experience

– For analytics and usage monitoring

– Compliance with legal obligations

– Fraud prevention and website security

4. Legal Basis for Processing (GDPR Applicable Users)

If you reside in the EU/EEA, processing is based on:

– Your consent

– Performance of a contract

– Legal obligations

– Legitimate interests (e.g., fraud prevention, website improvement)

5. Information Sharing & Disclosure

We do not sell your personal information.

We may share information with:

– Service providers (payment gateways, logistics partners, analytics providers)

– Legal authorities, when required

– Business partners, with your consent

– Successor entities in case of merger, acquisition, or sale

6. Data Security

We use technical and organizational safeguards, including:

– SSL encryption

– Secure payment gateways

– Limited access to personal data

– Encrypted data storage

However, no method of internet transmission is 100% secure.

7. Data Retention

We retain personal data only as long as necessary for:

– Fulfilling orders

– Legal compliance

– Resolving disputes

– Business operations

You may request deletion at any time (subject to legal requirements).

8. Your Rights

Depending on your jurisdiction, you may have rights to:

– Access your data

– Correct inaccurate information

– Request deletion (“right to be forgotten”)

– Object to or restrict processing

– Opt-out of marketing

– Request data portability

To exercise these rights, contact us at agro@flerimo.com.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect data from minors.

10. International Data Transfers

Your data may be processed in countries outside your jurisdiction.

We ensure legally compliant safeguards such as encryption and secure transfer protocols.

11. Changes to Privacy Policy

We may update this policy occasionally. Updates will be posted with a new “Last Updated” date.

12. Contact Information

Flerimo Agro

119, Wardhaman Nagar, Nagpur – 440008, Maharashtra, India

Email: agro@flerimo.com

Phone: +91 89569 35492